Customer Service Live Webinar
Tuesday, May 28th · 9am-10:30am
FREE

Speaker: Reggie Waterman, Skills Camp Co

LEARNING OUTCOMES
· Learn pro-active ways to show your customers good service.
· Understand service-language in relation to your company’s values.
· Learn strategies for empathizing with a customer.
· Adapt to different customer behavior styles and needs.
· Use techniques for dealing with angry or upset customers.
· Learn from great examples of customer service in other areas.
· Identify the benefits associated with great customer service.

BENEFITS
• Increased customer satisfaction.
• Higher customer retention.
• Positive word-of-mouth marketing.
• More engaged and happier employees.

REGISTER